Ten Elements That Reflect The Highest Quality Of Service
1.
INTERVENTION SPECIALIST / MAJOR CONTRIBUTOR IN THE PROCEDURE
Within this model, the interventionist choreographs and directs the presentation. The interventionist is an active participant in the presentation assisting the patient and family. The interventionist is not there for a low profile but there for a high profile.
3.
FOCUS IN ON THE PATIENT — STABILIZE PATIENT AND ASSIST THE FAMILY
Within this model of intervention, the patient is the addict and we are to stabilize the patient and from there assist the family in their time of need.
5.
GIFT VS. CONSEQUENCE
When it is gift oriented, it is less stressful for loved ones/friends to participate. When it is consequential or highly leveraged in a negative way--it is difficult for attendees to feel up beat and proud to participate.
7.
POSITIVE EXPERIENCE -- GROUP AND PATIENT
Intervening is for the entire group to embrace and witness a wonderful event. The intervention is to create that each participant has gained something positive for himself or herself.
9.
PROACTIVE VS. REACTIVE PRIOR TO DISCIPLINARY ACTION
Why not intervene before a tragedy occurs or a major crisis? Why not intervene before disciplinary action takes place? Intervening can be kind, respectful and solution oriented.
2.
RESCUE / IMMEDIATE ACTION
There are times a loved one or family has to move immediately to rescue a loved one. The preparation and intervention can be completed within 12-24 hours.
4.
TIME EFFICIENT — ATTRACTS PARTICIPANTS -- OBTAINING BETTER ATTENDANCE
The procedure can be presented in a concise amount of time. If the amount of time is convenient for people to attend — you will get a mixture of participants who can make the difference within the intervention.
6.
MOTIVATIONAL / INSPIRATIONAL
Intervening should always be of kindness, honor and appealing (appeal to the heart not the mind). To intervene on an emotional/kind level is to love the person through the process.
8.
PREPARED SPONTANEITY
To prepare and have participants speak from their heart is emotionally fueled, seems natural and comes across originally expressed.
10.
SPIRITUAL UMBRELLA / NOT RELIGION
Intervening is to be of a spiritual essence. Spiritus means life and breath. It is to infuse new life. The group is to revitalize and to resuscitate the patient with a new life.